Create a new support ticket

Before opening a new support ticket, please search our User Guide.

If your question is not account-specific, please consider posting to our Questions page. We answer all questions as quickly as possible, and that way the community can benefit from the knowledge.

Please provide a short summary of your issue or question:

Update an existing support ticket

You will find your ticket number in any of the emails you received.

Please enter your support ticket number:

Support

User Guide

You might want to start with our Getting Started Guide for additional documentation on our services and functionality.

A downloadable PDF is also available on our Downloads page.

Q & A

Our Questions page has hundreds of questions and answers -- all answered by the community and RescueGroups.org support. Post your own questions and vote on the best answers.

Blog

You can visit our blog here on our website.

Support Tickets

For help and support with our service please open a support ticket from the left sidebar.

Downloads

Find documents and files to download, including our Sponsorship Application, Voice Mail Phone Number Transfer Authorization and many more on the Downloads page.