RescueGroups.org Supporters:
We have a group of updates scheduled for the morning of Wednesday August 25th. All of the RescueGroups.org services will be generally unavailable from 3 AM to 9 AM eastern time Wednesday morning. We do not expect the updates to take the full six hours, and some services, like Voice Mail, should be available during the entire window.
Please read below to learn about the features, updates and fixes that are included in this release! As always, please contact us if you have any feedback, questions or concerns.
Account Number will be required
When logging into the Pet Adoption Portal and new Management website an account number will be required. Everyone who has a volunteer or administrative account with us has received two emails with their account numbers. The account number will be required when logging in, resetting your password or when contacting support.
Unique User Names
Each organization will now have their own set of unique user names, and user names will not be shared across RescueGroups.org organizations. This will reduce confusion, and issues regarding available user names.
Delete Contacts
In the Website and Data Management services you will now be able to delete a contact and it will no longer appear in any of your Contacts lists. When using the Management website you will be able to recover deleted contacts from Data Recovery.
Contact info will not be automatically added/updated in your Contacts list
When someone submits information to you from your RescueGroups.org Website service we will no longer automatically add Contact records to your Contacts list. This means that you have full and complete control of your contacts list and the Website service will not update or delete your records.
This affects the following features of the RescueGroups.org Website service: Online Forms, Users, Calls and Meet Requests. When viewing a Submitted Online Form, User Login Account, Call or Meet Request you will have the option to add or merge the contact to your Contacts list.
You will continue to review alerts when a Call, Meet Request or Online Form is submitted. When you view that object, you will need to decide if you want to have the submitter become part of your main Contacts list.
Optionally you will be able to allow your RescueGroups.org to automatically add these Contacts by changing the option under Settings & Options > Contacts.
Merge Contacts
You can now merge any contacts, even if more than one of the contacts has a User Login Account.
Site Options and User Options Clarified
All of our Site and User Options have been reworded to be less confusing.
Ear Types
Uncropped added as a new ear type.
Online Form Preview
An Online Form can now be previewed from the Management interface.
Updated HTML Editor
The HTML Editor in the Pet Adoption Portal and Website service has been updated to resolve various minor issues.